Privacy Policy

Gili Islands ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have over your information.

Who we are

Gili Islands is a travel directory website covering Gili Trawangan, Gili Meno, and Gili Air in Indonesia. The site is operated by Ikaroa. If you have any questions about this policy or how your data is handled, you can reach us at hello@visitgiliislands.com.

Information we collect

We aim to collect as little personal data as possible. The information we may collect includes:

• Usage data. When you visit the site, standard server logs record your IP address, browser type, device type, pages viewed, and the time of your visit. This data is used to understand how the site is being used and to improve the experience.
• Analytics data. We may use privacy-respecting analytics tools to measure aggregate site usage. These tools do not identify you personally.
• Contact information. If you contact us by email, we will receive your email address and any information you choose to share.
• Cookies. See our Cookies Policy for details on what cookies we use.

How we use your information

We use collected data for the following purposes:

• To provide and maintain the website
• To improve site performance and user experience
• To respond to your enquiries or support requests
• To comply with legal obligations

Data sharing

We do not sell your personal information. We may share limited data with the following categories of third parties:

• Hosting and infrastructure providers. The site is hosted on Vercel and uses Supabase for database services. These providers process data on our behalf under their own privacy policies.
• Analytics providers. If we use analytics, the provider may receive aggregated usage data.
• Legal requirements. We may disclose information if required by law or to protect our rights.

Your rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to or restrict processing
• The right to data portability

To exercise any of these rights, email hello@visitgiliislands.com.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Server logs are typically retained for a short period and then discarded.

Third-party links

Our website contains links to third-party websites, including outlet websites, booking providers, and external services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

Children's privacy

Our website is not directed at children under 13 and we do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the site after any changes constitutes acceptance of the updated policy.

Contact us

If you have questions or concerns about this Privacy Policy, please contact us at hello@visitgiliislands.com.